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Managing the Difficult Patient

In the era of the “empowered patient,” what are the best ways to handle those difficult patients who challenge your judgment, tax your time, and test your patience?

Exclusively on QuantiaMD, Dr. Richard Roberts and his expert faculty address the findings from the eye-opening survey on the Five Faces of the Difficult Patient and share their advice, cautions, and strategies for preserving a strong relationship with even the most difficult of patients.

Moderated By:
Richard G. Roberts, MD, JD, FAAFP, FCLM
President, World Organization of Family Doctors
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Expert Practice Series Presentations
Richard G. Roberts, MD, JD, FAAFP, FCLM
President, World Organization of Family Doctors, Professor, Past Chair of Family Medicine, University of Wisconsin, School of Medicine & Public Health
(3,076)
929 Comments
Leonard J. Haas, PhD, ABPP
Clinical Psychologist and Health Behavior Coordinator, VA Healthcare Center, Salt Lake City, Utah
Gerald B. Hickson, MD
Director of the Center for Patient Professional Advocacy, Vanderbilt University School of Medicine
Joseph E. Scherger, MD, MPH
Vice President for Primary Care, Eisenhower Medical Center, Rancho Mirage, California
(2,181)
827 Comments
Leonard J. Haas, PhD, ABPP
Clinical Psychologist and Health Behavior Coordinator, VA Healthcare Center, Salt Lake City, Utah
Gerald B. Hickson, MD
Director of the Center for Patient Professional Advocacy, Vanderbilt University School of Medicine
Joseph E. Scherger, MD, MPH
Vice President for Primary Care, Eisenhower Medical Center in Rancho Mirage, California
(1,573)
448 Comments
Leonard J. Haas, PhD, ABPP
Clinical Psychologist and Health Behavior Coordinator, VA Healthcare Center, Salt Lake City, Utah
Gerald B. Hickson, MD
Director of the Center for Patient Professional Advocacy, Vanderbilt University School of Medicine
Joseph E. Scherger, MD, MPH
Vice President for Primary Care, Eisenhower Medical Center, Rancho Mirage, California
(1,861)
613 Comments
Leonard J. Haas, PhD, ABPP
Clinical Psychologist and Health Behavior Coordinator, VA Healthcare Center, Salt Lake City, Utah
Gerald B. Hickson, MD
Director of the Center for Patient Professional Advocacy, Vanderbilt University School of Medicine
Joseph E. Scherger, MD, MPH
Vice President for Primary Care, Eisenhower Medical Center, Rancho Mirage California
(2,092)
664 Comments
Leonard J. Haas, PhD, ABPP
Clinical Psychologist and Health Behavior Coordinator, VA Healthcare Center, Salt Lake City, Utah
Gerald B. Hickson, MD
Director of the Center for Patient Professional Advocacy, Vanderbilt University School of Medicine
Joseph E. Scherger, MD, MPH
Vice President for Primary Care, Eisenhower Medical Center, Rancho Mirage California
(1,889)
555 Comments
Richard G. Roberts, MD, JD, FAAFP, FCLM
President, World Organization of Family Doctors, Professor, Past Chair of Family Medicine, University of Wisconsin, School of Medicine & Public Health
(2,014)
586 Comments
Latest Comments
"I prefer the original title : "The Patient Who Knows Too Much" and triggered the hubbub on CNN to the newer title"The Cyberchondriac""
Israel Kochin, MD
Pediatric Gastroenterologist
555 Comments
"Good information. I liked the description of the "hook" regarding fight and flight. Get to know the psych/behavioral professioals in your area to provie additional support or support to your staff for developing skills in the area of working with patients with overt emotional reactions to their health care."
Susan Schoon, CNS
Symptom Management Group
827 Comments
 
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