Join Now

It's Free - Always

First Name
Last Name
Zip/Postal Code
Country of Practice
Confirm Password
I have read and agree to the Participant Terms and Conditions

is already registered on QuantiaMD

Is this you? Enter your password to continue.
The password you entered is incorrect. Please try again or choose a different option.
Forgot your password? Click here and password reset instructions will be sent to the above email address.
Need more help? Contact Member Support

is already registered on QuantiaMD

Instructions to reset your password have been sent to the following email address:

For further assistance, please Contact Member Support
Thank you for registering on QuantiaMD.

Forgot your password?

Please enter your email address below, and we will send you a link to reset your password.

Earn this Certificate
0 out of 6 completed
Patient Satisfaction for Physicians

While patient satisfaction has always been important to physicians, it has become even more important with the introduction of CMS’ Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS). CMS has proposed a plan to expand the HCAHPS program, and private payers are already beginning to incorporate HCAHPS into their Pay for Performance programs. Still, it is important to note that patient satisfaction is not just about reimbursement. Happy patients make loyal patients.

Moderated By:
Steven Deitelzweig, MD
System Department Chair of Hospital Medicine, Ochsner Foundation Hospital
Start the next presentation
You've completed 0 out of 6 presentations
Expert Practice Series Presentations
Steven Deitelzweig, MD, FACP
System Department Chair of Hospital Medicine, Vice President of Medical Affairs, Ochsner Medical Center
William G. Lehrman, PhD
Government Task Leader on the HCAHPS Survey, Centers for Medicare & Medicaid Services (CMS)
Hans Seitz
Client Improvement Manager, Press Ganey Associates, Inc.
Alison Soileau, MA
Director, Strategic Planning & Analysis (and Patient Satisfaction), Ochsner Health System
Robert E. Morrison, MD, FACP
Professor of Medicine, University of Tennessee Medical Center
Manu K. Malhotra, MD
Associate Director of the Emergency Medicine Department, Henry Ford Hospital, Detroit, MI
Latest Comments
"The screen saver idea is brilliant. It is a great way to utilize that space with info that is important and may need repetition for reinforcement."
Todd Wolford, MSN, FNP-BC, MLT, ASCP
Nurse Practitioner, Community Occupational Medicine COM
"Thank you Dr Cohen. This type of patient you are referring to is always challenging and I am not so sure that these individuals are taken into consideration. I have to agree with you."
Todd Wolford, MSN, FNP-BC, MLT, ASCP
Nurse Practitioner, Community Occupational Medicine COM
Terms | Privacy | FAQ | | 1-800-773-4162
©2016 Quantia, a wholly owned subsidiary of Aptus Health, Inc.