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Creating a Culture of Safety

Recent studies contend that the risk of harm to hospitalized patients may be 10 times higher than previously thought, with adverse events occurring in as many as 1 in 3 hospitalizations. Join nationally-recognized patient safety expert David Bates, MD, MSc, and his expert faculty as they make the case that creating a culture of safety is the only way to protect patients and families, physicians and healthcare staff, and ultimately, the bottom line.

Moderated By:
David W. Bates, MD, MSc
Chief Quality Officer, Brigham and Women’s Hospital
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Latest Comments
"Excellent summation.  These principles apply similarly to all adverse events, whether in patient care, facility maintenance, or any other area where an adverse event occurs.  Communication, accountability and system improvements are key."
Debbie Rubenbauer, RN
BSN, RN
73 Comments
"I'm so very sorry this happened to your family. My heart breaks for you. As a physician in today's litigious medical atmosphere, it's very difficult when a situation like this comes up.  My first inclination is to do the very things you suggest which are to communicate, apologize, explain.  However, we are counseled to do the opposite for fear of what will happen if and when there is a court case. I wish there was a forum for a debriefing between all so that communication is allowed and encouraged. Do you know of anything in the works that describes such? Thank you for your work on this and once again, I'm so sorry it came about from such a terrible situation."
Heather Dozier, MD
894 Comments
 
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